Frequently Asked Questions
How long does a transfer take?
Most transfers to Venezuela are delivered within minutes once the payment is approved. Bank processing times may add a short delay on weekends and holidays.
What do I need to open an account?
A valid government-issued ID, your phone number and email. We verify your identity as required by U.S. regulations (KYC/AML) before your first transfer.
What does it cost to send money?
The transfer fee and the exchange rate are shown before you confirm the payment, with no hidden charges. Your first transfer has no transfer fee.
How do I pay for my transfer?
You can pay with your debit card directly in the app. Payments are processed through our secure, PCI-compliant payment provider.
How can I track my transfer?
Open the app and go to your transaction history. Each transfer shows its current status and a receipt you can download or share.
Can I cancel a transfer?
You may request a cancellation while the funds have not been delivered to the beneficiary. Contact customer support as soon as possible.
Is QuickyPay licensed?
Yes. Quickypay LLC is licensed by the Florida Office of Financial Regulation (FT230000307) and registered with FinCEN (31000225329641).
How do I contact support?
Call or WhatsApp +1 (786) 683-9018, or email info@quickypay.us. Our team responds during business hours.